Built in Miami · 100% on-premise processing

Cut shrinkage.
Grow the check.

Tvigilo Vision plugs into the cameras you already own and flags unticketed drinks, slow tables, walkaways and VIPs in real time. Every frame is processed on-site — faces and guest data never leave your building.

$70 per camera / month · installed in 2 weeks · 6-month minimum

People Counting
Ghost Drinks
Face Recognition
Table Turnover
Walk-Away Detection
Staff Performance
POS Bridge
Visual Search
Heatmap
Party Size

−18%

Average bar shrinkage

+12%

Revenue lift from optimization

Real-time

Alerts to your phone

100% local

No video in the cloud

Benefits

Four things your venue gains

Less theft, higher revenue, staff accountability, and live data

cam-02 · bar north · live
bottle pour · 00:14
NO POS TICKET · STATION 2 · 10:47 PM
22:47:03cam-02 · bar northGHOST #18

Ghost Drink Detection

Every camera-side pour is cross-checked against your POS within 10 minutes. When the ticket is missing, the right manager gets a push alert with the clip.

10-min match windowPush alerts with clipPer-bartender drill-down
cam-01 · entrance · live
MR
Marcus R. VIP
match 98.2% · 512d
visits
42
avg
$127
last
3d
22:14:08 · buffalo_l · arcface r100

Face Recognition & VIPs

Identifies returning guests the moment they walk in. Your floor team greets them by name, preferences in hand.

VIP + blocklist in msOn-device embeddingsNever leaves your venue
floor · dinner service
Tables · 12 total<40m40–60m>60m
T1
34m
T2
18m
T3
52m
T4
26m
T5
41m
T6
67m
T7
22m
T8
48m
T9
31m
T10
71m
T11
45m
T12
avg cycle 42mtarget 38mturns/night 3.1

Table Turnover

Every seat-to-check timed against your target. Spot slow cycles before they cost you a seating.

Seat-to-check timerTarget vs. actualLive floor grid
shift · tonight
Tonight · 18 staffranked by efficiency
1
Carlos M.
142
11s
96%
2
Sofia D.
128
14s
89%
3
Andres P.
117
17s
82%
4
Lucia R.
94
22s
71%
5
Diego F.
62
38s
48%
REVIEW

Staff Performance

Who greets fastest, who closes the biggest tickets, who is dragging the shift. Shift-by-shift, not guesswork.

Response time leaderboardEfficiency scoreShift-level review flags
cam-01 · entrance · 22:18
WALK-AWAY DETECTED
Party of 4 · waited 4m 22s · no greeting
lost revenue est. $180
22:18:47 · front door

Walk-Away Detection

Captures parties that arrive, wait, and leave unseated. Quantify the revenue leaving through your front door.

Front-door wait timerParty-size captureLost revenue estimate
pos bridge · square · tonight
Drinks served vs soldlast 7h
6p
7p
8p
9p
10p
11p
12a
1a
camera pos
match rate 94.2%flagged 18ghost $ $312

POS Bridge

Auto-matches camera events to Toast, Square, Clover, and Lightspeed tickets. Your shrinkage number finally has a number.

Square · Toast · Clover · LightspeedIdempotent matcher ±10mGhost $ dashboard
visual search · clip vit-b/32
man blue shirt beard glasses512d
4 of 312 matches0.42s · pgvector cosine
JR
96%
Tue · 9:12p
AK
91%
Mon · 10:47p
LM
87%
Sun · 8:04p
CD
82%
Fri · 11:32p

Visual Search

Find any guest in your history by describing what they wore or tapping someone similar. Answers in under a second.

Natural language queryCLIP + pgvectorSub-second results
floor heatmap · 8p–11p
Revenue density$ / sq ft / hr
BAR
DINING
PATIO
ENTRY
low
high
hot zone BAR$/sqft $412cold HALL

Revenue Heatmaps

See your highest-earning square footage by hour. Reconfigure your floor to match where the money actually moves.

$ per sq ft / hourHour-by-hour replayLayout-aware overlay
How it works

Three steps from install to insight

Most of our pilots see their first alert inside the first shift

01

Plug in the edge device

We ship a pre-configured T-Edge unit. Your installer wires it into your existing camera network. 30 minutes.

02

Connect your POS

One-click Square, Toast, Clover, or Lightspeed OAuth. Camera events auto-match your tickets from day one.

03

See the dashboard light up

Real-time visitor counts, ghost drinks, abandoned seats, and VIP alerts to your phone. Usually within the first shift.

Analytics modules

26 reports your venue needs

All running in real time over the same camera + POS stream

01

Poured vs. sold drinks

Camera detects each drink poured, POS records the sale. The delta is shrinkage.

02

Drink timeline

Every pour with timestamp, bartender on shift, and matched ticket or not.

03

Ghost drinks

Automatic alert when a pour has no matching POS ticket within a 10-minute window.

04

Table occupancy

Time occupied, turnover, ranking. Identify your most profitable tables.

05

Time to first greet

Seconds from the moment a guest sits down until a server is at the table.

06

Walkaway rate

Guests who enter and leave without being seated. Captures the revenue you never saw.

07

Staffing optimization

Staff-to-guest ratio by hour. Tells you exactly when you're over- or under-staffed.

08

Guest flow map

Path guests take through the venue: entry, bar, tables, exit.

09

Dwell time by zone

Revenue per minute at the bar vs. tables. Tells you which zone earns the most.

10

Party size analytics

Group size vs. average check. Optimize your table mix and reservation policy.

11

Real peak hour

Traffic vs. revenue by hour. They rarely line up — that gap is where margin lives.

12

Churn detection

Regulars who stopped showing up. Automatic owner notification so you can win them back.

13

Weather + events

Impact of weather and local events on traffic and average check size.

14

Face recognition + VIPs

Detects your regulars at the door. Notifies the host within 2 seconds.

15

Blocklist in real time

Flagged guests detected at the entrance. Immediate critical alert to management.

16

Visual search

Find anyone in the history by describing what they wore or pointing to a similar person.

17

POS bridge

Native Square, Toast, Clover, Lightspeed integration. Automatic drink-to-ticket matching.

18

Push notifications

Real-time alerts to phone or desktop. VAPID + Web Push, no app store required.

19

Table ready to pay

Detects the gestures that precede asking for the check. Your server arrives before the guest has to ask.

20

Sidewalk menu conversion

Counts how many pedestrians read the menu and how many walk in. Conversion rate of your front-of-house signage.

21

Table reset timing

Detects the cleared → clean → ready cycle. Prevents guests from staring at a dirty empty table.

22

Sentiment on entry

Detects if incoming guests look rushed, grouped, or hesitant. Calibrates host attention in real time.

23

Loyalty correlation

Crosses face-recognition repeat visits with POS spend. Identifies your silent-VIP segment automatically.

24

Phantom refunds

If the POS records a refund but the camera sees no guest at the register, you get an instant internal-theft alert.

25

Restricted areas

Kitchen, storage, office. If anyone who isn't authorized staff walks in, a critical alert fires instantly.

26

Hygiene compliance

Detects whether kitchen staff are wearing hats, gloves, and aprons. Alerts on health-code violations before an inspector does.

Pricing

Three tiers. One transparent price.

Pick the tier that matches your risk profile. Scale up anytime.

Essentials

$70/ camera / month
  • Real-time people counting
  • Heatmap & flow maps
  • Dwell time analysis
  • Table/zone occupancy
  • Abandonment detection
  • Staff optimization
  • Climate correlation
  • Push alerts
  • Cloud dashboard
Get Essentials
Most Popular

Professional

$80/ camera / month

Everything in Essentials, plus:

  • POS Bridge (Toast, Square)
  • Face recognition & VIP alerts
  • Visual search (find anyone by description)
  • Ghost drink detection
  • Staff performance tracking
  • Party size analytics
  • Revenue correlation
Get Professional

Enterprise

$100/ camera / month

Everything in Professional, plus:

  • Dedicated person surveillance (track specific individuals across all cameras)
  • Blocklist with instant alerts
  • Restricted area monitoring
  • Kitchen/back-of-house compliance
  • Custom alert rules
  • Priority support
Talk to sales
6-month minimum commitmentT-Edge device included on loan — returned if service is cancelledNo setup fee. No hidden costs.
From the floor

Why Miami venues pick Tvigilo

Pilot operators, in their own words

Pilot operator

Used to mean pulling DVR tapes every time the drawer was short. Now I get a push the minute a drink goes out without a ticket. The platform delivered payback in the first month.

Bar owner

Ocean Drive cocktail lounge · 9 cameras

Pilot operator

Turns out 22% of the people walking in on Sundays were leaving before anyone greeted them. We fixed our host stand the same week we saw the number.

General manager

Lincoln Road brunch spot · 14 cameras

Pilot operator

Our weekend regulars spend three times the average guest and we couldn't tell who they were. Now the server knows their name and drink before they reach the bar.

Owner-operator

South Beach rooftop bar · 6 cameras

FAQ

Questions operators ask us

Short answers. Email us if you need a longer one.

Do cameras need to be replaced?
No. Tvigilo works with any RTSP IP camera you already have — Hikvision, Uniview, Dahua, Amcrest, etc. If it has an RTSP URL, we can read it.
Where is the video processed?
100% on-site on the T-Edge device we install. No video frames ever leave your building. Only anonymized event metadata and blurred thumbnails sync to the cloud dashboard.
Is this GDPR / FL privacy compliant?
Yes. Face embeddings are mathematical vectors, not photos. Raw video is never stored in the cloud. We sign a DPA and can run in fully-local mode for strict privacy jurisdictions.
What if the internet goes down?
The edge device keeps recording events locally and syncs when connectivity returns. Your dashboard pauses but your data doesn't.
How long is the contract?
6-month minimum commitment. Pricing starts at $70 per camera. No setup fee. The T-Edge device is included on loan and returned if you cancel.
Can my installer resell this?
Yes. We run a two-tier model — security integrators get a recurring margin on every camera they install. Email us for the partner program.

Book a live demo

We'll walk you through a real dashboard with live data from a Miami Beach pilot venue, and answer anything about install, hardware, and POS integration.