Built for jewelers · 100% on-premise processing

Protect your inventory.
Elevate your clienteling.

T-Edge turns your jewelry store cameras into a loss-prevention and customer-intelligence system. Built for independent jewelers, multi-location chains, and luxury boutiques.

Benefits

Four reasons jewelers pick Tvigilo

Loss prevention, clienteling, merchandising intelligence, after-hours peace of mind

Stop smash-and-grab before it happens

Identifies suspicious loitering, face-covering, and entry-velocity anomalies. Triggers a silent alert to staff — and an optional local alarm — before the attempt.

Know your silent VIPs

Face recognition against your clienteling book. The moment a returning client enters, the right sales associate is alerted to greet them by name.

Measure what each display case is worth

Dwell-time heatmaps per case plus conversion-to-consultation rate. Know which cases draw eyeballs versus which actually sell.

Closed-store peace of mind

After-hours motion detection with human-vs-animal classification. No false alarms from HVAC vibration.

Analytics modules

Nine modules built for jewelry retail

All running in real time on your existing cameras

01

Display case monitoring

Per-case dwell, reach-ins, and try-on frequency. Know which glass earns its rent.

02

Try-on tracking

Items moved from case to counter. Return-to-case verification at close.

03

Suspicious behavior detection

Prolonged face coverage, unusual hand movements near cases, pre-casing loiter patterns.

04

High-value SKU proximity alerts

Flag specific SKUs. If a flagged item leaves a geofenced zone, instant alert.

05

Customer dwell by display

Heatmaps show your highest-earning glass. Plan merchandising by attention, not guesswork.

06

Staff–customer interaction timing

Time-to-greet, consultation length, hand-off efficiency across the floor.

07

Smash-and-grab detection

Fast aggregate motion plus multi-person simultaneous entry triggers a critical alert and optional local klaxon.

08

After-hours motion alerts

Scheduled arming, human-vs-HVAC filtering, video preview pushed to the owner's phone.

09

VIP client recognition

Clienteling book integration. Auto-greet the floor the moment a known client re-enters any location.

How it works

Three steps from install to insight

Most jewelers see their first alert the first day the system is armed

01

Keep your cameras

We work with any RTSP IP camera you already have. No new wiring, no NVR swap — T-Edge reads from your existing streams.

02

Install the T-Edge unit

A pre-configured edge appliance is installed on-site. All processing stays inside your store — no video in the cloud.

03

Dashboard + mobile alerts

Real-time dwell heatmaps, VIP recognitions, and smash-and-grab alerts to every staff phone. Priority push for critical events.

Pricing

Three tiers. One transparent price.

Pick the tier that matches your risk profile. Scale up anytime.

Essentials

$70/ camera / month
  • Real-time people counting
  • Heatmap & flow maps
  • Dwell time analysis
  • Table/zone occupancy
  • Abandonment detection
  • Staff optimization
  • Climate correlation
  • Push alerts
  • Cloud dashboard
Get Essentials
Most Popular

Professional

$80/ camera / month

Everything in Essentials, plus:

  • POS Bridge (Toast, Square)
  • Face recognition & VIP alerts
  • Visual search (find anyone by description)
  • Ghost drink detection
  • Staff performance tracking
  • Party size analytics
  • Revenue correlation
Get Professional

Enterprise

$100/ camera / month

Everything in Professional, plus:

  • Dedicated person surveillance (track specific individuals across all cameras)
  • Blocklist with instant alerts
  • Restricted area monitoring
  • Kitchen/back-of-house compliance
  • Custom alert rules
  • Priority support
Talk to sales
6-month minimum commitmentT-Edge device included on loan — returned if service is cancelledNo setup fee. No hidden costs.
FAQ

Questions jewelers ask us

Short answers. Email us if you need a longer one.

Does this work with my current NVR/DVR?
Yes, as long as your cameras expose an RTSP stream. T-Edge reads from the stream directly — we don't replace your NVR.
Is facial recognition legal for retail in Florida?
Yes, on private commercial premises with visible signage. We provide the signage template. Face embeddings are mathematical vectors — not stored images — so no biometric PII leaves your building.
What happens if we have a break-in?
Smash-and-grab detection triggers within 500ms of an unusual entry pattern. You get a priority push notification with the clip, and if you've enabled optional local alarm relay, a klaxon fires in-store.
Do you support multi-location jewelers?
Yes. One dashboard covers every store; each location runs its own T-Edge. Centralized VIP recognition across all stores for your top clients.

Book a 20-min walkthrough

See the dashboard, the smash-and-grab alert flow, and the clienteling recognition pipeline on real jewelry-store footage.